We are committed to helping you build a real, revenue-generating eCommerce business — not just another store. We’re confident in the systems, tools, and support we provide, and we stand behind them with a 100% action-based refund guarantee. All we ask in return is that you fully commit to the process and give the program a genuine, good-faith effort.
How the Guarantee Works:
If you meet the requirements outlined below during the first 90 days following your onboarding and are still not satisfied with the program for any reason — for example, if your business hasn’t reached a cash-flow-positive point covering ad spend and operating costs — the Company will either:
- Offer a complimentary program extension of up to three (3) months, provided in 30-day increments. Each renewal is conditional upon the Client’s active participation and compliance with program requirements, including but not limited to:
- Submitting daily ‘Top 2 Actions’ logs as required, and
- Following reasonable strategic guidance and instructions provided by the Company’s coaches or consultants in a timely manner.
- Issue a full refund of the program fee, less a $350 USD processing fee — because we don’t believe in keeping your money if we haven’t helped you win.
Refund Eligibility Requirements
To qualify for a refund under this guarantee, the Client must satisfy all of the following conditions:
- Payment Compliance – The Client must remain in full compliance with the agreed-upon payment plan throughout the initial 90-day period. Any missed or failed payments will automatically void this guarantee.
- Daily “Top 2 Actions” Submission – The Client must complete and submit the “Top 2 Actions” form every calendar day (excluding Sundays) during the 90-day guarantee period. Each submission must be completed no later than 11:59 p.m. (Client’s local time) on the day of action, with a one-day grace period permitted for late submissions. Each submission must accurately list the two highest-impact actions the Client personally completed to move their business forward that day. Action items must reflect a reasonable and proactive effort toward business growth — referred to as Income Generating Activities (IGAs). Studying alone is not sufficient; submissions must include tangible activities such as posting organic marketing content, launching or optimizing paid ads, creating or improving branding assets, or other comparable revenue-driving steps.
- Consistency & Good Faith Effort – The Client must submit the “Top 2 Actions” form for at least 75 days during the 90-day program (Sundays excluded). Up to three (3) emergency days may be excused for valid reasons such as illness or travel, provided the missed submission is reported to the Company in writing within two (2) calendar days of the missed date – accounted for within the min. 75 day submissions out of 90. Any missed submissions beyond this allowance — or any indication that submissions were fabricated, incomplete, or insincere — will void eligibility for the refund.
- Timely Refund Request – A written refund request must be submitted to [email protected] and/or [email protected] within five (5) calendar days of completing the initial 90-day period. Requests submitted after this deadline will not be considered.
If the Client has not met the requirements outlined above within the defined timeframes, no refund request will be eligible for review.
Important:
- Choosing either the refund or the extension option automatically voids the other.
- Failure to meet the stated program requirements may result in the extension being paused or terminated at the Company’s sole discretion.
Additional Terms & Exclusions
If the Client has generated or contracted revenue of at least the amount paid to AICommerce during the initial 90-day period as a direct result of the Company’s services, this guarantee will no longer apply.
This guarantee covers only the program fee paid to the Company. It does not include or reimburse:
- Advertising spend paid to platforms such as Meta, TikTok, or Google.
- Third-party financing fees, interest charges, or payment plan provider fees.
- Payment processing fees charged by banks or payment gateways.
Any refund issued will reflect only the net amount actually received by AICommerce after deduction of merchant processing fees (e.g., Stripe or PayPal).
By accepting this agreement, the Client acknowledges and agrees that no refunds of any kind will be issued outside of the action-based guarantee described in this section.
Refund Request Review Process
Once a valid request is received, the Company will review the Client’s activity logs, submissions, and participation records. A written decision will be issued within ten (10) business days of receiving the request.
If the Client has fulfilled all requirements in good faith and has not achieved satisfactory results, the Company will promptly issue the applicable refund.
